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Winds, Floods, and Hail, Oh My!

6/2/2021 (Permalink)

In Gilbert and its surrounding communities, we can experience several kinds of storm damage. Specifically, damage resulting from heavy winds, floods, and hail. Consider the following notes should your home or business be affected by storm damage.

Wind Damage

The high winds of the Arizona desert often pose a severe threat to buildings’ integrity. Your roof, in particular, is highly susceptible to damage as strong winds may cause flying debris to hit or lift it. This can be exceptionally problematic to both home and business owners because roof leaks are, typically, only made apparent when the next storm hits.

Roof Leaks

As previously stated, roof leaks and roof damage can be difficult to detect. Storms can loosen the roof without creating an easily visible problem. However, the resulting damage can be extensive as even small roof leaks can produce damp, moldy conditions inside your home or business. It is critical to secure roof inspection and repair immediately after high winds. Doing so can prevent long-term interior damage. The professional technicians at SERVPRO of Gilbert, Chandler, South, Ahwatukee and South Tempe can assist home or business owners in receiving a comprehensive roof assessment and roof repair services when wind damage strikes.

Flood Damage

Heavy rains and flooding can cause water damage from many miles away. Flooding occurs when the land around your home or business cannot absorb additional water, thereby pooling the excess. Unfortunately, Arizona’s desert landscape makes the area prone to floods and flood damage. SERVPRO’s highly knowledgeable team can mitigate the effects of invading water as well as restoring the property “like it never even happened.”

Hail Damage

Hail can prove highly destructive; damaging roofs, exterior walls, and any detached buildings. In the event of a severe hail storm, it is encouraged that storm damage and restoration professionals inspect the structure for damage. Doing so ensures that any weaknesses to the exterior of the structure are identified and corrected before leading to other, more extensive, problems like water damage.

If your home or business has sustained damage after a storm, contact the professionals at SERVPRO of Gilbert, Chandler South, Ahwatukee and South Tempe for more information or services.

Commercial Water Damage and Drying

6/2/2021 (Permalink)

In the case of a water loss, fast response time paired with effective methods of restoration are crucial. Capable of incurring harmful effects to the building’s structure, furniture, and scent, water losses on a commercial property can be detrimental to the functioning of a business. Furthermore, with damage to a building, there is potential for a loss of income and production. However, at SERVPRO of Gilbert, Chandler South, Ahwatukee and South Tempe, we are constantly working to mitigate those damages and manage each project through completion. Whether your emergency occurs in a small office building or a superstore, our team of highly trained and certified technicians will ensure that your business is operating at full capacity as quickly as possible.

As is exemplified in the photo above, SERVPRO offers the latest technology in cleaning and drying equipment as well as highly knowledgeable technicians to service commercial properties. Pictured, is a select situation in which we were able to remove the vinyl molding at the base of the wall and drill several 1/2" holes, every foot. Air movers are then placed along the wall to blow a continuous stream of air. This helps increase circulation within the wall and speeds up the drying process while avoiding cutting into the drywall. Once the area is completely dry, it is easy to repair the holes and replace the vinyl molding. 

Call us at (480) 558-7620. We are available 24 hours a day, 7 days a week, 365 days a year. When you need fast, reliable help to restore your business after waterfiremold, or storm damage, we can get you back to business, “Like it never even happened.”

Don’t Just Take Our Word For It…

6/2/2021 (Permalink)

“These issues seem to always happen at the worst time but SERVPRO was truly A+ in every aspect of the job, service, and cleanup." - Steve R.

“Highly recommended. Professional, responsive, great communication and follow-up. Great follow-through with insurance and professional and timely repairs. A great crew here in Gilbert.” - Arny P.

“Should we ever need services in the future I would have instant peace of mind knowing SERVPRO could be of help.” - Haylie D.

“Excellent customer service and the best with handling everything. Great crew, very happy and friendly. From a scale of 1-10, 11!" - Eugene S.

Upon determining why one might choose SERVPRO of Gilbert, Chandler South, Ahwatukee and South Tempe, we feel that it is most important to consider the opinions of those who have received our services. In our business, it’s not enough to say it, we must show it – to every customer, during every job – because our credibility comes only from accomplishing the goals we have set before ourselves and achieving genuine customer satisfaction.

At SERVPRO, we strive to be consistent, efficient, effective, communicative, and professional. And, it is because of customer statements validating our fulfillment of such goals that we believe you should choose SERVPRO.

Call us at (480) 558-7620 or visit our website for more information.

Keys to Expecting the Unexpected

6/1/2021 (Permalink)

Whether your Gilbert business manages condo or townhouse complexes, is a retail outlet or restaurant, or provides other goods or services, damage from a water crisis can bring misery and financial ruin. Modern water mitigation techniques are up to the task of restoring the harm, but timing is everything. Consider working with us to develop a plan that anticipates the problems and puts in place solutions designed for your business’s specific situation.

Commercial water damage in Gilbert is costly in both money and reputation. A business that experiences water incursion must not only respond to the damage done to structures and contents, but also assure tenants, customers, and clients that the issue is only a setback, not an event that makes your services and products permanently unavailable. Prompt action offered by our capable services, should they be needed, gives your business contacts the confidence that you will be back and ready to meet their needs swiftly.

SERVPRO offers a unique opportunity to our commercial customers through the implementation of our Emergency Ready Plan and Profile (ERP). One of our experienced project managers travels to your site or sites to evaluate your vulnerabilities if water damages should intrude. We also take pictures and make diagrams so that the spaces inside are familiar in the event we need to respond.

Expect recommendations intended to limit the extent of water damage. Suggestions to adapt storage decisions, protect vital equipment, or repair or replace systems we note need maintenance, can go a long way to reducing the risk of water damage or make it less devastating if it occurs. And, once evaluated, SERVPRO codifies the assessment into an easily accessible digital document to which we can refer if necessary.

You have a chance to add pertinent details to the ERP using our mobile app, “Ready Plan” by SERVPRO Industries, Inc. A personalized profile allows you to rank your priorities, share information about vendors and contractors who can assist SERVPRO technicians responding to the water crisis, and designate trusted employees or others who can direct the mitigation and restoration effort if you are unavailable. Using the ERP system also clarifies your use of our services to respond to water damage.

SERVPRO of Gilbert awaits your call to start designing a unique Emergency Ready Plan for your business. Contact us at (480) 558-7620 to schedule an assessment with one of our seasoned managers.

Keeping Your Furry Friends Safe During Monsoon Season

6/1/2021 (Permalink)

Monsoons bring very unpredictable weather patterns and unique danger. The dry Arizona deserts are vulnerable to heavy rain, thunderstorms, and fast flooding dangers. Keep your furry friends safe by making sure that you have a pet safety plan in place.

Here are some ideas to help keep your furry friends comfortable and safe during the monsoon season.

  1. Keep your pets inside. When weather strikes, a pet can become frightened quickly. So, secure all pet doors and, should you need to take your pet outside, ensure that all outside gates are firmly closed.
  2. Some pet families consider putting a tight shirt on their pet to reduce anxiety.
  3. Give them a safe place to wait for the storm out where they feel secure. Providing them with some of their favorite toys or treats may help ease their anxiety.
  4. Create an emergency pet kit with a leash, food, bowls, fresh water, and any medications or important medical records. This can be kept near the front door or in your car.
  5. When walking your dog after a storm, make sure that your pets are kept on a leash and out of washes and fast running water as heavy rains can lead to flash flooding.
  6. Heavy winds can lead to sharp debris that may injure pets. Make sure to clear any hazards from your yard before letting pets out again.

Visual cues such as lightning or blowing leaves and dirt, as well as auditory cues such as rain and thunder, are common triggers of fear and anxiety in pets; oftentimes presenting as general anxiety, whining, barking, house soiling, or destructive behavior. Address storm-related anxieties with pets by creating positive associations with storms by giving them treats, toys, and verbal praise for appropriate behavior.

Monsoon season can be a scary time for pet owners and their furry companions, but it doesn’t have to be; just be sure to stay informed and prepared!

SERVPRO of Gilbert is ready to support you during monsoon season. Call us in the event of a residential or commercial storm, water, or fire damage at (480) 558-7620.

Warped Wood

6/1/2021 (Permalink)

Wood Floor Separation Close up of wood floor separated and swelled from water damage.

Despite their added value to a home and general durability, an unfortunate fact of hardwood flooring is that, once water damaged, it will swell and buckle; causing lifted and uneven floors. Several factors determine whether water-damaged hardwood floors may be salvageable in a way that makes financial sense. Two of the most influential factors impacting its ability to recover are the severity and duration of water exposure.

For the best chance of restoring a hardwood floor after water damage, here are some contributing factors:

  • The rapid removal of pooling water before it is absorbed is critical. This can be done by water damage professionals with wet/dry vacuums and powerful water extractors.
  • Wood floors affected by water should be thoroughly scrubbed and sanitized before air-drying to mitigate the potential for mold contamination.
  • Industrial dehumidifiers must be kept running 24 hours a day to reduce moisture content. High-volume air movers are also utilized to continuously circulate air and expedite drying.
  • Moisture content reading of the wood must be taken at regular intervals to determine when the optimum moisture percentage is achieved.

At SERVPRO of Gilbert, Chandler South, Ahwatukee, and South Tempe, we understand that flooding often comes quickly and unexpectedly, thereby causing extensive damage. That is why we are equipped and capable of offering mitigation, restoration, and reconstruction services for hardwood flooring with minimal to extensive damage.

Our phones are staffed daily to take your call and dispatch our crews as quickly as possible to prevent further damage and restore your home, “Like it never even happened.”

Persistent Smoke Odors and Hospitality Hang-Ups

6/1/2021 (Permalink)

Fire damage to a bar, restaurant, hotel, or other hospitality centers can prove devastating to a business if the damage is not dealt with swiftly. I addition to the obvious impact had on functionality, image, and productivity, even fires that leave minimal visual damage or smoke residues can prove detrimental. Oftentimes, this is revealed as lingering smoke odors impact patronage. Typically difficult or impossible to mask through store-bought air fresheners and deodorizing tools, smoke odors can prove to be a persistent and problematic pest to be rid of.

Calling a company like SERVPRO to handle fire and smoke damage cleanup and restoration ensures that the job is done quickly and your customers do not stop coming due to the unpleasant presence of smoke odors.

We specialize in providing high-quality fire damage treatments for hospitality centers and gathering places across Gilbert and surrounding areas. With specific cleaning and deodorizing agent mixtures designed to target individual types of smoke and fire damage, we can provide the most thorough odor elimination job possible. Our careful treatments with advanced cleaning chemicals – many of which are specially formulated to SERVPRO specifications – are imperative to prevent additional damage to the building and eliminate the many different types of smoke residues that may still linger in your business.

SERVPRO of Gilbert, Chandler South, Ahwatukee and South Tempe provides high-quality specialist fire damage restoration treatments to help your business be rid of smoke odors as fast as possible. Contact us at (480) 558-7620 for our services or a quote.

Texas Storms

3/16/2021 (Permalink)

In the biggest winter storm Texas has seen in several years, SERVPROs across the country responded in aid. For days, millions of Texans went without power due to subfreezing temperatures that overwhelmed the state’s electricity infrastructure and caused massive power outages. As a result, at least 57 people died across the state and, at the height of the crisis, nearly 4.5 million Texas homes and businesses were without power. With the capability and capacity to provide aid, SERVPRO of Gilbert, Chandler South, Ahwatukee and South Tempe felt it was our responsibility to offer help. Therefore, we set up a base-of-operations in Austin, TX and began to reach out to households throughout Travis County; offering our services to those who's homes or commercial properties incurred damage.

To date, we have crews located in Austin working around the clock to mitigate the disastrous effects of the 2021 winter storms and we intend to remain in the area until the need for assistance returns to levels more manageable for local cleaning and restoration companies to address. It is because of our dedication to our neighbors and our aim to provide efficient and effective services in times of need that people choose SERVPRO.

For more information or assistance, please call us at (480) 558-7620 or visit our website.

Why SERVPRO? Our Employees

1/28/2021 (Permalink)

At SERVPRO of Gilbert, Chandler South Ahwatukee and South Tempe, we took an afternoon to ask our staff why they like working at SERVPRO. In addition to serving as a representation of our team’s culture and the nature of our work, the responses we received exemplify the dedication, compassion, and pride had by each of our crew members.

Ashley: “I love being a part of a team that makes a difference in other people’s lives.”

Brett: “I like working at SERVPRO because I like to help people after a catastrophe. When they don’t know what’s going on with their house or how to navigate the insurance process, it brings me great satisfaction to be able to help them.”

Carolina: “We have a great team, we all work well together, and we do our best to help our customers every day. Fire and water damage can wreak havoc on people in their daily lives and in their homes, so being there to help them really means a lot.”

Fernando: “I like working at SERVPRO because I learn something new every day. And, I enjoy helping people and appreciate the services we provide.”

Joey: “I like working at SERVPRO because we are out in the field genuinely assisting people in a time of need. And, because we all work great together as a team.”

Julie: “We get to help people in their time of need. After a flood or fire, we go in and make sure they’re comfortable and know everything is taken care of.”

Kari: “I like to work at SERVPRO because I love to help people and teach others what I have learned here. I, myself, still learn daily."

Kila: “I like being a part of a team that genuinely cares about its customers and makes such big efforts to help them in situations where their homes or businesses are damaged.”

Kyle: “I like working at SERVPRO because of the team that has been built, it’s a blast coming in every day and working with everyone. There are always laughs, and smiles and jokes going around; never really a bad day when you’re a part of something like that.”

Lawrence: “I like to demo people’s houses – it relieves stress and gets the job done.”

Lindsay: “At SERVPRO, everybody is friendly, helpful, and knowledgeable.”

Mara: “I like working at SERVPRO because I love to help people with problems in their home related to fires and floods, or deep cleaning!”

Maria: “I like working at SERVPRO because every day is a new day, it’s always different; and we are able to help people with water, fire, and cleaning jobs.”

Megan: “I appreciate that, at SERVPRO, our team shares the same vision and dedication, which allows a seamless process for our customers.”

Naomi: “I love working at SERVPRO because I work with a really great team.”

Rosie: “I love that I get to help customers through their disaster and that I work with a wonderful team that helps us get there.”

Tre: “I like working at SERVPRO because I enjoy being a helping hand in a customer’s time of need.”

Vanley: “I like making people feel good and just helping them out because that puts a smile on my face and, also, just seeing someone else with a smile on their face makes my day.”

It is because of our outstanding team members that people choose SERVPRO. The combined knowledge, skill-sets, and experience of each individual offers considerable aid in mitigation, cleaning, or restoration efforts. However, it is the unique character and priorities of each member that inspire trust and relieve the stress of handling damage to a home or business.

Reasons to be Excited for 2021

1/1/2021 (Permalink)

For all the difficulties that 2020 brought, there are still many reasons to be excited for the new year to come! At SERVPRO of Gilbert, Chandler South, Ahwatukee and South Tempe, we think it is important to recognize all of the events and opportunities to look forward to in 2021. In no particular order, here are 10 things we are hopeful for:

  1. Your birthday is this year! Don’t worry, you don’t look a day above 25.
  2. A COVID-19 vaccine has been released. We are hopeful for the COVID vaccine to be widely distributed; saving so many lived in the process.
  3. We can finally see all of our family under one roof. After extensive social distancing measures to protect your friends and family, it is a relief to know that it will soon be safe to gather under one roof.
  4. Music, bands, and touring, oh my! As we gain the resources necessary to prevent outbreaks, we are hopeful for the large gatherings that come with music releases and performances.
  5. The 2021 Tokyo Olympics have been confirmed. The approval of the 2021 Olympic Games was an exciting announcement for our athletes and sports fans alike.
  6. All the movies! With theaters closed for the larger part of 2020, many movies’ release dates were postponed. However, as we expect movie theaters to reopen this year, we are excited about the surge of films sure to follow.
  7. Travel, travel, travel! With international travel bans, restrictions, and health concerns throughout 2020, we are very excited about what a COVID vaccine could mean for public safety and travel.
  8. We are soon to be meeting with classmates in-person next semester. Students across the globe have felt the harsh effects of virtual learning, and we are happy at the prospect of returning to class.
  9. Who isn't excited to be eating out again? Although dining options have been available with varying levels of restriction across the U.S., we are looking forward to dining out without implementing extensive precautions in the future.
  10. Broadway is back! Whether theater is a passion or a pastime in your life, the promise of Broadway’s return is a definite highlight of the year.

It is without question that there is a lot to potentially look forward to in 2021. And it is a promise by SERVPRO, that alongside all of the great things to come, we will also be there for you should you be faced with adversity. Specifically, regarding damage to your home or business. Be it fires, floods, or otherwise, we are there to help; (480) 558-7620.

Happy New Year!