What our Customers say...

Testimonials

Everyone from SERVPRO did a wonderful job. I was especially impressed with the work done by the SERVPRO women!

SERVPRO made a cruddy experience with a busted sprinkler line in our home run as smoothly and efficiently as it could. Arianna was extremely thorough and helpful. She guided us every step of the way and ran a courteous and organized team. Should we ever need services in the future I would have an instant peace of mind knowing SERVPRO could be of help. Thank you Ari for your hard work on giving us a great result.

Had a house fire. Greg Leavitt and his crew were personable, professional and punctual. They move quick and took great care of our personal items and communicated with us during the clean up and demolition process. Thank you SERVPRO of Gilbert/Chandler, we know we are in good hands.

"A five star company"

5 out of 5 stars. Our review. Thank you to Megan & Arrianna and staff for excellent response time and service. Always so thorough & efficient.

Super impressed! This group jumped all over my mold issue and got it cleared out faster than expected. I would definitely use this group again. They were responsive and provided great feedback throughout the job. I am out of state, so I really had to trust them and they pulled through completely.

We used the Gilbert location when our R/O system split open and flooded our house while we were out for the day. The response time and customer service could not have been any better. True professionals. The responding project manager Greg was the calm in my storm. His team went right to work while he explained what they were doing and why and what the next few days were going to be like. He walked me through the whole process. Then the next few days we had a new project manager Arianna and again pleasant, knowledgeable, thorough, explained everything. Completely professional customer service from the phone call to the handshake at the end of remediation. I would definitely use SERVPRO Gilbert again (let's hope I don't have to) and would recommend them to my family and friends in their time of need.

"A five star team!"

Very responsive! Arrianna is great, ask for her if you can.

After my bathroom and kitchen flooded, SERVPRO came to do the dry out. They were at my home within a couple hours of my phone call, and everyone - from Carolina in the office, and Julieta and Arianna and team in my home - was very professional, kind and considerate.  I work full time and they graciously accommodated my schedule, and not-too-friendly dog with ease and empathy.  They patiently answered all of my questions, as I had never been in this situation before and didn't know what to expect.  They called when they said they would, showed up on time, and made this unpleasant experience a lot more bearable! I highly recommend them.

Excellent customer service and the best with handling everything. Great crew, very happy and friendly. From a scale of 1-10, 11!

BEST SERVICE EVER. We literally thought it was over...our house was completely flooded. SERVPRO came in and eased our pain...it was a lot of work...but they showed up DAILY and executed efficiently. Now for the reconstruction!

SERVPRO serviced our home within an hour of our emergent call.   Ariana was exceptionally knowledgeable and professional and answered all of my questions through out restoration process.  
I highly recommend SERVPRO if you are ever in the unfortunate situation of needing such service.  
Also, they were recommended by a friend of ours who has worked for other restoration companies, so there's that!

The best customer service!!! We had a leak from our main floor to our basement and I had never dealt with any of this before. Fortunately, I found SERVPRO online. Arrianna came to my house promptly, when I needed help. She advised me of what to do, who to contact and what to expect. She saw things that I would not have noticed. She helped find where the leak was coming from, and helped back me up when the plumber only fixed half of the problem. She gave me the courage to stand my ground, and not let him leave, until he found the second leak. Everything has been moving along quickly to fix the mess. The owner even came out and said he would get repairs taken care of before my guests arrive for Thanksgiving. I am so impressed with the team that has helped me and I feel extremely blessed and grateful for the excellent service. I highly recommend SERVPRO and will call them if I'm ever in this kind of situation again.

"Ari,  I really appreciate your call today!  I don’t think SERVPRO knows what a GEM they have with you!!" 

Absolutely outstanding company!! Friendly, efficient, honest, dependable and dedicated!! I would highly recommend this company and it’s staff any time! Thank you again so much to all of you and a special thanks to Ariana for walking me through each step of the process and making everything goes so easy in a stressful situation!

What a great job SERVPRO of Chandler South did!  They were fast, clean, on time and very friendly.  I can't say enough. The demo crew was great! If you ask me if I would contact them again? They would be the first company I would call.

What a great job SERVPRO of Chandler South did!  They were fast, clean, on time and very friendly.  I can't say enough. The demo crew was great! If you ask me if I would contact them again? They would be the first company I would call.

  After having a water leak our ceiling was ruined.  SERVPRO Gilbert was on the spot with highly qualified, honest, hard working associates all the way up to owner Jim Tax. He was fair, efficient, and turned our situation around in a quick time frame.  Couldn't recommend them more!

I've never enjoyed such great service before, from any company, anywhere. Kind, efficient, fast, and they never, EVER make me feel like I'm an inconvenience. Thank you, thank you, thank you.

"SERVPRO was professional, responsive and kept us informed during the entire water leak clean up process. I would highly recommend SERVPRO for your water restoration needs."

"I would recommend SERVPRO to my friends, family and colleagues!"

"The service that SERVPRO gave me was A+!  Our  technician, Greg, did a great job!  And, He even cleaned some of my items in front of me."  

"The service that SERVPRO gave me was A+!  Our  technician, Greg, did a great job!  And, He even cleaned some of my items in front of me."  

"The work that SERVPRO has completed has been fantastic!  The set up time and workmanship was quick and professional"

Jordan is cream of the crop.  Crew did great but he stood out!

Great response and flexibility throughout the process.  Thanks! 

Fernando and his team were very good throughout the process. I appreciate the COO (Jim) and Product Manager (Kurt) stopped by the house to make sure I was being taken care of during the process. 

We have been extremely happy with Greg and his team. He is competent and thorough in his work. Greg's concern for comfort was appreciated. He is a good person and nice to be around. 

Personal or Business Flooding and/or Fire Loss/Claims do happen when you least expect!...

Last Friday... a "Flooding Loss" occurred to my office, it could have been worse! But luckily, we discovered the flood prior to a total loss situation....

We have great vetted partners (SERVPRO Of Gilbert/Chandler South)... assisted immediately & in the process of getting my office to pre-Flood condition.

Great Team!  Fernando kept me informed and helped us through a tough situation. 

SERVPRO helped me feel comfortable when I was not comfortable with the previous company.

Greg and his crew were amazing and truly were a life saver. 

Both crews were very knowledgeable, courteous, and friendly. Thanks.

I have been very happy with the care and concern that all employees have shown during this overwhelming time. I am so grateful and would recommend you to anyone. Thank you for everything.

We have been extremely happy with Greg and his team.  He is competent and thorough in his work. Greg's concern for our comfort was appreciated. He is a good person and nice to be around. 

Everyone did a great job and were fantastic throughout the process.  While I would hope not to have to go through an ordeal like this again.  My first call would be SERVPRO and their fantastic team.  Thank you so much.

Great job! Fully satisfied!! Greg did a terrific job getting us through this stressful experience. 

All of the people on the teams who have been in our home have been wonderful  They are courteous and very careful.  Some of the names I can recall are Justin, Alicia, Lucy, Dvid, Paul, Carlos.  Then Scott, Fernando and Ivan were here today. You have a great crew!  If I missed anyone please don't feel left out as a team you rock.

Without my being there you took care of every phase of my problem, kept me informed each step of the way, dealt with my insurance company and much much more. Thank you for being there for me.

Tony you can be proud of your SERVPRO crew. I was especially impressed with Benjamin Rodriguez. He has been most helpful in keeping all the various jobs moving along like fine tuned machine. He has minimized the time to complete this job. It is very difficult to not have a operating kitchen and doing your dishes in the bathroom so I appreciated the effort being made. You live up to your motto "Like it never even happened."

Excellent work and service.

They were great. Very happy with them. 

They did a great job!

Ben did a fantastic job at our home. I wrote a letter thanking you for your services to your office. My mother and I want to thank you for the special attention you have given us during this highly emotional time. Your help kept us from crawling into a closet and giving up. Your company should be grateful to have you. 

Your company did a water damage loss at my home.  Your employees are wonderful representatives for your company.  They were not only skilled and knowledgeable they were very comforting.  I do not know how my daughter and myself would have handled all the stress of this ordeal without there support. 

Wonderful service and employees!

Greg- He is an excellent person to work with, very nice guy.

Carlos always gives his best!

Andrew-always helpful without question

Gary-Tries very hard and has a sense of urgency 

Lucy-for her always thinking of helping people and concern for our work

Everyone on the team was great to work with.  They were very knowledgeable and answered all my questions.

SERVPRO is a great service, during a stressful time they have made all the work that has to be done very easy to handle.  The office staff is top notch and very easy to deal with. I already told the boss to do something special for all his employees. 

I can't express my appreciation enough for the team that came out in the middle of the night,  Carlos S and Ivan and the team that stayed with the job through the pack out and dry out.  Thanks very much Dave, Andrew, Nick, Alycia and Lucy. 

I will have to say everyone on the crew were great but overall Lucy is one excellent worker and very caring not just by packing all my stuff but the care she put in taking care of my personal items.  SERVPRO is lucky to have her. 

Carlos was fantastic and very patient with us. He made this experience better!

Service was outstanding!

Your company is fantastic. Customer service excellent, work orderly and complete.  Great Job!

Everyone made us feel comfortable!  Fernando, Carlos and Greg.

This letter is to inform you of what and outstanding job Anthony Oliver and his company has done for us. When you are in the middle of a flood (our water heater broke and water ran for about 10 days), the type of courteous help Tony and his staff provided was greatly appreciated. 

Greg and his team did a superb job. We are happy and impressed.

I appreciate the help they provided and the friendly, knowledgeable people.

Very Professional, I am very impressed with the quality of technicians that you have on staff. They were very helpful. Scott and Holly did a great job

Very impressed will definitely recommend them in the future. This was my first experience with anything happening as a homeowner. So I am quite pleased working with thoughtful contractors. This was a wonderful first experience, Thanks.

Mrs. Bufford called and she was extremely happy with Bengy and Justin and the great job that they did. She said she has had several contractors go out and give her estimates on the repairs and they told her that SERVPRO did a great job on the demo, a very clean job.

Very Helpful, This was a very pleasant surprise to have such a wonderful staff and contractor to get us through this experience, Thank you very much.

"SERVPRO of Gilbert far exceeded my expectations-will recommend to everyone"

"I can’t say enough positive things about this process. I will recommend their service to everyone! Great communication, workmanship & sense of urgency to complete the restoration in a timely manner."

Fernando, Matt and Brandon were very friendly and helpful and thanks to Fernando for making an extra trip for concerns.

Carlos was fantastic and very patient with us. He made this experience better

Your company is fantastic. Customer service excellent, work orderly and complete. Great job!

Exceptional service