What our Customers say...
Water Damage Testimonials
We used the Gilbert location when our R/O system split open and flooded our house while we were out for the day. The response time and customer service could not have been any better. True professionals. The responding project manager Greg was the calm in my storm. His team went right to work while he explained what they were doing and why and what the next few days were going to be like. He walked me through the whole process. Then the next few days we had a new project manager Arianna and again pleasant, knowledgeable, thorough, explained everything. Completely professional customer service from the phone call to the handshake at the end of remediation. I would definitely use SERVPRO Gilbert again (let's hope I don't have to) and would recommend them to my family and friends in their time of need.
"A five star team!"
After my bathroom and kitchen flooded, SERVPRO came to do the dry out. They were at my home within a couple hours of my phone call, and everyone - from Carolina in the office, and Julieta and Arianna and team in my home - was very professional, kind and considerate. I work full time and they graciously accommodated my schedule, and not-too-friendly dog with ease and empathy. They patiently answered all of my questions, as I had never been in this situation before and didn't know what to expect. They called when they said they would, showed up on time, and made this unpleasant experience a lot more bearable! I highly recommend them.
BEST SERVICE EVER. We literally thought it was over...our house was completely flooded. SERVPRO came in and eased our pain...it was a lot of work...but they showed up DAILY and executed efficiently. Now for the reconstruction!
SERVPRO serviced our home within an hour of our emergent call. Ariana was exceptionally knowledgeable and professional and answered all of my questions through out restoration process.
I highly recommend SERVPRO if you are ever in the unfortunate situation of needing such service.
Also, they were recommended by a friend of ours who has worked for other restoration companies, so there's that!
The best customer service!!! We had a leak from our main floor to our basement and I had never dealt with any of this before. Fortunately, I found SERVPRO online. Arrianna came to my house promptly, when I needed help. She advised me of what to do, who to contact and what to expect. She saw things that I would not have noticed. She helped find where the leak was coming from, and helped back me up when the plumber only fixed half of the problem. She gave me the courage to stand my ground, and not let him leave, until he found the second leak. Everything has been moving along quickly to fix the mess. The owner even came out and said he would get repairs taken care of before my guests arrive for Thanksgiving. I am so impressed with the team that has helped me and I feel extremely blessed and grateful for the excellent service. I highly recommend SERVPRO and will call them if I'm ever in this kind of situation again.
Absolutely outstanding company!! Friendly, efficient, honest, dependable and dedicated!! I would highly recommend this company and it’s staff any time! Thank you again so much to all of you and a special thanks to Ariana for walking me through each step of the process and making everything goes so easy in a stressful situation!
After having a water leak our ceiling was ruined. SERVPRO Gilbert was on the spot with highly qualified, honest, hard working associates all the way up to owner Jim Tax. He was fair, efficient, and turned our situation around in a quick time frame. Couldn't recommend them more!
"SERVPRO was professional, responsive and kept us informed during the entire water leak clean up process. I would highly recommend SERVPRO for your water restoration needs."
"I would recommend SERVPRO to my friends, family and colleagues!"
"The work that SERVPRO has completed has been fantastic! The set up time and workmanship was quick and professional"
SERVPRO helped me feel comfortable when I was not comfortable with the previous company.
We have been extremely happy with Greg and his team. He is competent and thorough in his work. Greg's concern for our comfort was appreciated. He is a good person and nice to be around.
Without my being there you took care of every phase of my problem, kept me informed each step of the way, dealt with my insurance company and much much more. Thank you for being there for me.
They were great. Very happy with them.
Your company did a water damage loss at my home. Your employees are wonderful representatives for your company. They were not only skilled and knowledgeable they were very comforting. I do not know how my daughter and myself would have handled all the stress of this ordeal without there support.
SERVPRO is a great service, during a stressful time they have made all the work that has to be done very easy to handle. The office staff is top notch and very easy to deal with. I already told the boss to do something special for all his employees.
I will have to say everyone on the crew were great but overall Lucy is one excellent worker and very caring not just by packing all my stuff but the care she put in taking care of my personal items. SERVPRO is lucky to have her.
Service was outstanding!
Your company is fantastic. Customer service excellent, work orderly and complete. Great Job!
Everyone made us feel comfortable! Fernando, Carlos and Greg.
This letter is to inform you of what and outstanding job Anthony Oliver and his company has done for us. When you are in the middle of a flood (our water heater broke and water ran for about 10 days), the type of courteous help Tony and his staff provided was greatly appreciated.
I appreciate the help they provided and the friendly, knowledgeable people.
Mrs. Bufford called and she was extremely happy with Bengy and Justin and the great job that they did. She said she has had several contractors go out and give her estimates on the repairs and they told her that SERVPRO did a great job on the demo, a very clean job.
Fernando, Matt and Brandon were very friendly and helpful and thanks to Fernando for making an extra trip for concerns.